Mortgage Loan Brokers Portal

KEY BENEFITS

• Quickly react and report incidents with a fast, clear and easy-to-use procedure
• Streamline the incident process, whether it’s material or physical damage, Customer or Employee
• Manage compliance claims end-to-end, either it’s an in-house or insurance-required process
• Act on reporting metrics for post-incident assessments and improvements

Which result in the following impacts:

• Reduction in operational costs
• Improve staff autonomy
• Reduce legal and finantial risk (Compliance)
• Improve on-site safety

PROBLEMS ADDRESSED

• Increase Partnerships, since different sizes and IT maturities require different approaches to reach new partners and keep existing ones engaged
• Competitive Market, not only attractive commissions are needed (value per loan, campaigns, and prizes), but it is also of major importance of knowing and receiving commissions quickly´
• Improve Lead-to-Loan, since a later-on eligibility assessment, only when lead is received from the Broker, has led to lower lead-to-loan conversion rate.
• Operational Burden, since is a time-consuming process, with leads and documentation usually sent via email and reliant on email or phone for clarifications and corrections

KEY FEATURES

• Mortgage Loan Simulator: Early-stage simulation with simplified data to access loan eligibility; Save and Edit options in previous simulations.
• Processes Management: Manage and follow-up processes; Guided wizard to facilitated gather all the necessary documentation; Validation of any missing information.
• Commissions & Awards: Automatically calculate fees and commissions based on predefined rules; Real-time tracking of commissions and awards; Download of statement and invoices.
• Compliance Repository: Store and organize client and deal-related documents; Maintain logs of all transactions and adjustments; Integrate tools to ensure adherence to local mortgage and financial regulations.
• Partner Dashboard: Gamification-like experience; On-going campaigns & overall performance; Track accomplishment of pre-defined goals.
• Integration Capacity: API exposed functionalities; Allow integration on Brokers’ own portals or applications.
• Product Configuration: Configuration of products and sub-products; Configuration of interest conditions.
• Broker Management: Entity registration; Tax information, product sold and associated commissions.
• Commission Management: Full oversight on commission information, from specific movements, to rappel accomplishments; Commission legal limit compliance.
• Marketing & Campaigns: Configuration of marketing initiatives; Creation of cross-broker campaigns awards to increase production.
• Messaging Centre: Create groups of Brokers; Broadcast instantly; Scheduled messages.
• Document Repository: Configuration of documents required; Broker need-to-know information; View & Download of Statements and Invoices.
• Identity & Access Administration: Management of full profiles, roles and accesses control of both Broker and Bank Employee Portals; APIs control by Brokers system.
• Manager Dashboard: Gamification-like experience; Monitoring of Brokers performance; Goal accomplishment.