IT Technical support Technician ( Helpdesk )

Do you know askblue?

We were born in 2013, and we provide services in the field of information technology.

We are looking for an IT Technical support Technician (Helpdesk) to join our company in one of our projects, in Lisboa.

Tasks:

• Provide In person / Face to face, IT support in a large-scale end-user environment;
• Remote Support & In person/On desk/field support;
• Work by procedures and tickets;
• Support users’ migration from desktop to HVD

Requirements:

• Hardware and Software;
• Networking and security;
• Problem solving and critical thinking;
• VDI / HVD;
• Main Technologies: MS Windows, M365, Printers, Audiovisual equipment’s (cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols;
• Communication;
• Customer oriented;
• Conscientiousness;
• Teamwork;
• Multitasking Ability;
• Fluent in English

Work Arrangement:

• 100% On-site

Offer:

• Health Insurance;

• 3 and a half days of leave per year + 22 vacation days;

• Unlimited access to Udemy.

If you are interested in the opportunity, upload your C.V. or send it to filipa.pinto@askblue.com with the reference #16675138 in the subject.

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